Contact support
Email support@vocabcount.com. Include your device model, Android version, app version, and a short description. Please do not send passwords or sign-in codes.
Sign-in problems
Check your connection, confirm Google Play services are up to date, then close and reopen VocabCount. If the problem continues, tell us which sign-in method you used and the exact message shown.
Progress is not syncing
Make sure you are signed in to the same account and have a stable internet connection. Local progress may remain on one device until sign-in and sync complete.
Privacy or deletion requests
Read our Privacy Policy or use the dedicated account deletion page.
Response time
We aim to acknowledge support and privacy requests within five business days.